IT Support Engineer 2021-020

Job Title: IT Support Engineer

Job Reference: 2021-020

Salary: Up to £22,000

Closing date: 14/05/2021

Start Date: a.s.a.p.

Location: Llandudno (office-based) with regular travel to other sites in North West Wales.

St David’s Hospice is a local charity which provides respite and end of life care to adults living with life limiting illnesses in North West Wales.  In response to the recent pandemic, the charity is undergoing a transformation project to ensure that its clinical services, internal systems and income generation techniques can be aligned with future plans.

The IT Support Engineer will be an integral contributor to the IT Transformation Project working together with the IT Transformation Manager. The successful candidate will support the updating of current infrastructure as well as maintaining the existing IT provision.

For the right candidate, there will be the exciting opportunity to embark on a development pathway in this role, during and after the transformation project is complete.

The primary hospice site is in Llandudno, with nearly 30 remote sites to maintain.   The postholder therefore needs to be able to travel within North West Wales.

There are currently 200 users with plans to grow over the coming years. The primary responsibilities of the IT Engineer will be to respond to support calls, prioritise support, problem solve and fix issues along-side design, build and install core IT services across the organisation.

The IT engineer will be part of a small team and will operate independently, flexibly and professionally. The hospice prides itself on its core values which include care, respect and dignity.  The hospice is therefore looking for individuals who are understanding of close team working, building rapport with colleagues as well as delivering practical solutions to enable the organisation to grow and prosper.

A laptop, mobile phone and access to company vehicles come as part of the package of this role together with flexible working conditions.

Full Job Description: 2021-020 IT Support Engineer Job Description

Application Form: 2020 Application Form

Return this form to the attention of:

Human Resources, St. David’s Hospice, Abbey Road, Llandudno, Conwy. LL30 2EN

Or E-mail:  hr@stdavidshospice.org.uk

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