Last updated: 26 August 2026
For information regarding how we handle and protect your personal data, please read our Privacy Statement.
1. Who We Are
The terms “St David’s Hospice”, “we”, “us” or “our” refer to St David’s Hospice, a registered charity in England and Wales (Registered Charity No. 1038543) and the operator of this website.
The term “you” refers to the user or visitor of our website.
If you have any queries about these terms, you can contact us at:
2. General Information and Use
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
- You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements.
3. Intellectual Property and Content
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics, text, images, logos and trademarks.
- Except where otherwise specified (for example, where content is clearly marked as available for reuse), you are not entitled to copy, reproduce, republish, upload, post, transmit, distribute, or create derivative works from any material on this website without our prior written permission.
- Content is protected under UK and international copyright and intellectual property laws, including the Copyright, Designs and Patents Act 1988.
- All trade names, trademarks, service marks and logos appearing on this site are the property of St David’s Hospice or their respective owners. Nothing on this website grants you any right or licence to use any such marks without our express written permission.
4. Unauthorised Use
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- You must not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.
- You must not attempt to gain unauthorised access to the website, the server on which the website is stored, or any server, computer or database connected to the website.
- You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack.
5. Links to Other Websites
- From time to time this website may include links to other websites, including those of partners, supporters, funders, and third-party service providers.
- These links are provided for your convenience to provide further information and do not signify that we endorse or recommend those websites.
- We have no responsibility for the content, accuracy, privacy practices, or terms of use of any linked website, and you access them at your own risk.
6. User Contributions
This website does not currently allow public user submissions, comments, or media uploads. If this functionality is introduced in the future, we will update this section to outline the terms applicable to user-generated content.
7. Online Shop, Donations and Bookings
- Online Shop Purchases: All physical products ordered through our online shop are offered subject to availability and acceptance. Delivery is strictly limited to addresses within the United Kingdom (UK). All orders, cancellations, and returns are governed by UK consumer protection legislation, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. You have the statutory right to cancel your order and return physical items in accordance with applicable UK rules.
- Online Monetary Donations: Online monetary donations are processed securely via our external partner platform, Enthuse. When making a donation via https://stdavidshospice.enthuse.com/donate#!/, your transaction will also be governed by Enthuse’s terms of service and privacy policy.
- Physical Goods Donations: If you wish to donate physical items to our Donation Hub, you must book a donation slot in advance using our online booking form. All physical donations must strictly adhere to our published list of permitted items. We reserve the right to decline items that do not meet our requirements or safety standards.
8. St David’s Hospice Lottery
The St David’s Hospice Lottery is promoted by St David’s Promotions Ltd (St David’s Hospice, Abbey Road, Llandudno LL30 2EN; Tel: 01492 877999), with all profits directly supporting St David’s Hospice (currently a minimum of 54% of proceeds).
- Licensing: St David’s Promotions Ltd is licensed and regulated by the Gambling Commission in Great Britain under Licence No. 5152.
- Eligibility: Only individuals aged 18 and over who reside within Great Britain are permitted to enter the lottery.
- Online Signups: Lottery memberships and entries purchased online are managed via https://stdavidshospicelottery.enthuse.com/signups#!/.
- Responsible Gambling: We are committed to social responsibility in gambling. Self-exclusion measures are available upon request. For advice and support regarding problem gambling, please visit www.begambleaware.org or www.gambleaware.co.uk.
- Full Lottery Terms: Participation in the lottery is subject to the full St David’s Hospice Lottery Terms & Conditions. For queries, cancellations, or full lottery rules, please contact our Lottery team on 01492 877999 or email lottery@stdavidshospice.org.uk.
9. Limitation of Liability
- Nothing in these terms excludes or limits our liability for:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation;
- any other liability that cannot be excluded or limited by law.
- Subject to the above, we shall not be liable for any indirect, special, or consequential losses, including loss of profits, data, or business opportunities, arising out of or in connection with your use of this website.
10. Changes to Terms, Governing Law and Contact
We may update these terms of use from time to time without prior notice. Any changes will be posted on this page with the updated revision date. Your continued use of the website after such changes constitutes your acceptance of the updated terms.
Your use of this website and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.
If you have any questions about these terms of use, please contact us at:
